Product Manager
Karen Van Blarcum has been working in Telecommunications for over 10 years. Working with both hardware and software development, Ms. Van Blarcum has experience with Call Recording, Unified Communications, and Network Management solutions.
In her present role, Ms. Van Blarcum is responsible for the following:
- Identify New Target Markets with analysis of Potential Business Revenue
- Complete market requirements (MRDs or CRS) / write Use Cases
- Create business justification of new product innovations; ROI analysis with the ability to make the inevitable tradeoffs between time to market, feature, functionality, and cost
- Product Launch Initiatives; articulate the business benefits of complex technical products
- Manage Customers; develop an understanding of their business needs and translate this into clear technical requirements.
- Sales Training / Collateral
Technical Knowledge
PBX Integrations, CTI, IVR, VoIP, SIP, H.323, ISDN, CRM,
CTI, Call Recording, Unified Communications, Remote Network management,
JAVA, C++, Network Architecture, Network Management (OA&M), Database
integrations & maintenance
Hardware and Software development; including Agile development practices
as well as working with offshore developers.
Member Society Technical Communications (2000-2003)
Product Development
Ms. Van Blarcum recognized that existing technology (enabling tools for VoIP call recording applications) can be morphed into a new product - enabling tools for VoIP Quality of Experience applications. From 1998 to present, Ms. Van Blarcum developed a clear and decisive migration path for a successful launch of new technology.
- Identified New Market with analysis of Potential Business Revenue
- Targeted potential business partners/customers
- Completed market requirements of new features
- Planned business strategy and product pricing models
Testimonials
“I have worked with Karen for 3 years and she has excellent technical and marketing skills that are ideally suited to her role as Product Manager. Karen goes the extra mile to get things done.”
- John McDonald, CTO, BlueC 802 Inc.
“...I was given a technical white paper written by Karen Van Blarcum. Instantly, I knew I had found an expert who could easily explain highly technical concepts...Over the next couple of years or so whenever I had a difficult problem concerning digital TDM or VoIP I bypassed all other sources and went directly to Karen and have never been disappointed. Karen helped me become better at my job and I will forever be grateful to her.”
- Guy Churchhouse, Director of Sales, STANCIL
“Being able to understand, from the engineer's point of view, .... is invaluable for the best outcome of the product...With this sort of ability, Karen's Product Development efforts will be well-received by her peers and upper management alike.”
- Walter Helfrecht, Hardware Engineer, ION Networks